Frequently Asked Questions

We get these a lot so refer to the most asked questions below,
if you still need help then please contact us at hello@i-eats.com

Pre-orders

At the time of order we will collect payment and send any inventory that we have in stock. If your order contains multiple items with different availabilities, they will be shipped as soon as available. Small Chocolate / Small Vanilla spoons will be at your doorstep in time for no later than Cyber Monday, November 29th. All other products will arrive in January. Think of it as a gift to your future self. You deserve it. 

 

Example A

1 Chocolate Spork

Payment will be collected immediately. Your will arrive at your doorstep in January. 

 

Example B

1 Chocolate Spork + 1 Small Vanilla. Your order will arrive in 2 shipments. One in November and one in January.

Chopsticks will be available by next summer and straws in the fall.

Product awesomeness

The main ingredients are wheat, oat, corn, chickpea, and brown rice. All our spoons are dairy-free and non-GMO. Pepper, Oregano, and Plain flavors are 100% all-natural.

6 months when kept at room temperature and low humidity. Store in a cool and dry place. Humid environments cause them to soften. Placing them in the fridge for a few minutes before serving will give them an extra crispy texture

Not yet. #2022goals

Yes, all of our products are 100% vegan and dairy free. 

The food itself is compostable. The packaging and paper sleeves are recyclable and biodegradable.

Although we do not use any artificial chemicals, hormones, antibiotics or GMO's in our products, they are not certified organic yet. #2022goals

No, our spoons contain wheat. We understand the demand for gluten-free products is high and we are currently working on a recipe. #2022goals

Our products are designed to hold their shape for 30 minutes in a hot soup or cold dessert. Note that they may break if there is enough pressure when scooping foods like frozen hard ice cream. They are edible after all...

Spoons 1.0 are original formula, a little bit harder, but just as tasty. They're still awesome though, and can be ordered right away! Our Spoons 2.0 are currently for pre-order and are thinner and stronger. Both help to reduce plastic pollution and are a positive choice for the environment.

Yes. All of our spoons / sporks are made in a Nut-free facility.

Sustainability

OnetreePlanted is the organization we use to plant trees. They operate in North America, Latin America, Africa, Asia, Europe and the Pacific. Learn more here .

Carbon negative! Even better. We offset 200% of the carbon and plastic that is used to move products from our kitchen into your home. This means every time you place an order, you are cleaning the earth. Go you. 

Impact Collective is the program that we use to offset. Learn more about them here 

FSC stands for 'Forest Stewardship Council. The certification indicates that the material of the packaging comes from responsibly managed forests that provide environmental, social and economic benefits.

If you order our product through Amazon it could arrive in a plastic bubble mailer or a box with a plastic air pouch. We do not have the ability to control their shipping methods (we tried). So instead...we offset 200% of the plastic and carbon through our partners.

Orders

Depending on your location, most orders will arrive in 3-5 business days. Orders that come in before 12pm EST M-F will be shipped that same day. During the holidays, please give Santa 1-2 additional days.

As our products are perishable so we are unable to accept returns. If there is a problem with your order let us know and we will work out a solution together.

The 48 states of the continental US…and American Samoa. Talofa! 

Wholesale / Foodservice

For oders up to 1 pallet (about 1000 retail boxes / 200 food service boxes) will take about 1 week. Larger orders will ship directly from our factory in 6-8 weeks.  

For orders less than 10,000 units (Sporks / spoons) click here.

For larger or international orders, please contact hello@i-eats.com

While plastic cutlery may cost less, edible cutlery can increase revenue with increased purchasing by environmentally conscious consumers. One idea is to sell spoons as a topping for 25 cents. 

Yes. While we don't have a strict MOQ, we highly recommend ordering at least 2 pallets worth of product. This will ensure that the the cost per unit (when factoring in shipping costs) stays minimal. 

Uncategorized

This can be very confusing, but to keep it simple...both break down into organic substances in a matter of weeks / months / years...but compostable products provide nutrients back to the planet.

We aren’t looking for any investors, incubators, or accelerators at this time. We do keep track of interested individuals and organizations should we have a need. If you would like to be put on this list please send an email to hello@i-eats.com with your contact name and intentions.

We do! We love collaborating and believe in the power of like-minded influencers. You can join our affiliate program here . Want to do something special? Contact Jack@i-eats.com

Our factory is in beautiful Vadodara India.

Not yet...we are getting everything set up to launch in Canada early 2022.

EACH SPOON EATEN = ONE LESS PLASTIC IN THE OCEANS!

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